Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
When you engage with prilovaren's venture building services, we collect information that helps us provide better financial guidance and support your business growth. This happens through various touchpoints during our relationship.
Personal Information
Name, email address, phone number, business address, and professional background details you provide when contacting us or participating in our programs.
Business Information
Company details, financial data, business plans, market research, and strategic information shared during consultations and venture development processes.
Technical Information
Website usage data, IP address, browser type, device information, and interaction patterns when you visit our website or use our digital tools.
Communication Records
Meeting notes, email correspondence, phone call summaries, and feedback provided during our collaborative venture building activities.
How We Use Your Information
Your information serves specific purposes in our venture building process. We don't use your data for unrelated activities or share it unnecessarily.
- Service Delivery: We use your information to provide financial consulting, venture building support, strategic planning, and business development services tailored to your specific needs and goals.
- Communication: Your contact details help us stay in touch about project progress, schedule meetings, share updates, and respond to your questions throughout our engagement.
- Business Analysis: Financial and business information enables us to conduct thorough market analysis, develop strategic recommendations, and create customized venture building plans.
- Legal Compliance: We maintain records as required by Australian financial services regulations and business law, ensuring our practices meet all relevant compliance standards.
Information Sharing and Disclosure
We maintain strict confidentiality around your business information. However, there are limited circumstances where we may share certain data.
We never sell your personal information to third parties or use it for marketing purposes unrelated to our direct business relationship with you.
Information sharing occurs only in these specific situations:
Professional Partners: Trusted financial advisors, legal consultants, or technical specialists who assist with your venture building project under strict confidentiality agreements.
Legal Requirements: Government agencies, regulatory bodies, or courts when legally required to disclose information for compliance, investigation, or legal proceedings.
Business Operations: Service providers who support our operations (cloud storage, accounting software, communication tools) under data processing agreements that protect your information.
Your Privacy Rights
Under Australian Privacy Principles and relevant data protection laws, you have specific rights regarding your personal information. Here's how you can exercise them:
Access Your Information
Request a copy of personal information we hold about you. We'll provide this within 30 days, though complex requests may take longer with advance notice.
Correct Inaccurate Data
Ask us to update or correct any personal information that's outdated or incorrect. We'll make changes promptly and notify relevant third parties if necessary.
Request Data Deletion
Request deletion of your personal information, subject to legal retention requirements and ongoing business relationships. Some data may need to be retained for compliance purposes.
Limit Processing
Request restrictions on how we use your information in specific circumstances, such as while disputing accuracy or during legal proceedings.
Data Portability
Request your personal information in a structured, commonly used format that can be transferred to another service provider where technically feasible.
Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards: Encrypted data transmission, secure server hosting in Australia, regular security updates, access controls, and automated backup systems protect your information from technical threats.
Physical Security: Our Auburn office maintains secure document storage, restricted access areas, and proper disposal procedures for physical documents containing personal information.
Administrative Controls: Staff training on privacy practices, confidentiality agreements, role-based access permissions, and regular security audits ensure human elements of data protection.
While we implement strong security measures, no system is completely foolproof. We continuously monitor and improve our security practices to address emerging threats and vulnerabilities.
Data Retention and Disposal
We retain your information only as long as necessary for business purposes and legal compliance. Different types of information have different retention periods:
| Information Type | Retention Period | Reason |
|---|---|---|
| Contact Information | 7 years after last contact | Business relationship maintenance and legal requirements |
| Financial Records | 7 years after project completion | Australian taxation and business law compliance |
| Project Documentation | 5 years after completion | Professional liability and reference purposes |
| Website Analytics | 26 months | Performance analysis and service improvement |
| Marketing Communications | Until unsubscribe request | Ongoing relationship and consent-based communication |
When retention periods expire, we securely delete or destroy information using methods that prevent recovery or reconstruction of the data.
International Data Transfers
We primarily store and process your information within Australia. However, some of our technology service providers may process data internationally.
When international transfers occur, we ensure adequate protection through:
Adequacy Decisions: Transfers to countries with equivalent privacy protection as recognized by Australian authorities.
Contractual Safeguards: Standard contractual clauses and data processing agreements that require international providers to maintain Australian privacy standards.
Security Measures: Additional encryption and security requirements for any data processed outside Australia.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve user experience and analyze website performance. You can control cookie settings through your browser preferences.
Essential Cookies: Required for basic website functionality, security, and user authentication. These cannot be disabled without affecting site performance.
Analytics Cookies: Help us understand how visitors use our website, which pages are most popular, and where improvements are needed.
Preference Cookies: Remember your choices and settings to provide a more personalized experience during future visits.
Privacy Policy Updates
We review and update this privacy policy annually or when significant changes occur to our business practices, technology, or legal requirements.
When we make material changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect. For minor updates that don't affect how we handle your information, we'll update the effective date and post the revised policy.
We encourage you to review this policy periodically, especially before sharing new information or engaging in additional services with prilovaren.
Privacy Questions and Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
Email: info@prilovaren.com Phone: +61 747 813 124 Mail: 39 Auburn Rd, Auburn NSW 2144, AustraliaWe aim to respond to privacy inquiries within 5 business days and resolve most issues within 30 days.